Graham Nash, Founder — I've helped over 500 families rebuild their homes after being ripped off by a cowboy builder. Sometimes out of my own pocket. I know the sleepless nights, the arguments, the money that's just gone.
Good tradespeople have been tarred with the same brush for too long. Every cowboy who takes the money and runs makes it harder for the ones who show up on time and do the job right.
Pinnacle of All Trades is the platform that changes that. Every tradesperson is vetted to the standard I've spent 25 years building: ID, insurance, qualifications, references. Every homeowner treated the way I'd want my own family treated.
SGS Local Hero Award 2021
National winner · 39% of the public vote
In 2021, Graham was voted the inaugural winner of the SGS Local Hero Award, chosen from over 2,000 tradespeople nominated across the UK for going above and beyond during the pandemic, correcting cowboy builder work for free and saving homeowners thousands of pounds.
"The world would be a better place if we all helped each other."
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- Get a staged quote, not a lump sum. Each stage clearly priced.
- Never pay fully up front. Builders who insist on it can disappear with the money.
- Watch for front-loading. A schedule weighted heavily at the start means the builder is covering their risk, not yours.
- Pay by credit card where possible. You get legal protection if something goes wrong.
- Pay into a business account in the right name. Never in cash, and match the account name to the person doing the work.
- Get it in writing, signed by both parties. Include scope, timescale, and what counts as additional work. Most disputes happen at the back end of a project because nobody agreed up front what was extra and what wasn't.
- Check both their public liability AND employers' liability before work starts.
- Make sure your own home insurance is set up correctly for the work being done.
- Get planning permission, or confirm permitted development applies, before any work starts. Extensions, new roofs, anything structural.
- Building Regulations approval is separate from planning. Get a building inspector to sign off where required.
- Use a structural engineer for any timber or steel work that goes into the property.
- For bespoke items like windows, steel or anything custom, pay the supplier directly, not through the builder.
No checklist is foolproof, and neither is any vetting. We check every tradesperson hard, but if a job ever stops feeling right, trust your instincts, run it past this list, and tell us. Because Pinnacle of All Trades sits in the middle, you're never sorting it out on your own.